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No False Promises — 100% Honesty- Once we have all your information. We will be able to evaluate your case and determine what can be your Tax resolution. We will not lead you to believe that your case is being aimed for unrealistic resolution and set you up for failure. If you aren’t comfortable with resolution presented, it will be up to you to continue. We value our customers, and we want all them to be comfortable in their journey with us.
Immediate Case start up- Once your enrollment has taken place, we immediately start communication, and form preparations on case. Your responsibility is to provide all forms and mandatory documentation back when requested. We are fast at starting all work, researching and evaluations and staying on top of communicating with our clients. We cover all basis and make sure we stay on top of cases.
Outstanding Customer Service- New Horizons Tax Center is a customers service base company. We are here to answer any questions you may have, provide updates when needed, and provide peace of mind and getting results in. We have structured a plan of communication with clients. We aim for the best resolution, legally possible. We have practices that get final resolutions for our clients. Throughout case tax resolution we are in communication, keeping you up to date. We have a great rapport with IRS and state agencies which helps us.